Damaged Bracket
Let us know even if it does not hurt. We will decide whether it can wait until your next visit or needs an earlier repair.
Be a Wildflower
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When an appliance breaks or an injury affects your mouth, start with the symptoms. Wildflower handles orthodontic treatment concerns; medical emergencies and tooth injuries may need a different provider first.
Call 911 or seek emergency medical care immediately for:
Do not wait for an orthodontic appointment, a text response, or the office to reopen.
Know Where to Turn
Do not wait for an orthodontic appointment, a text response, or the office to reopen if you are experiencing a medical emergency.
Contact an Emergency Dentist
A knocked-out or severely displaced permanent tooth needs immediate attention from your general dentist or an emergency dental provider.
Do not delay urgent care while waiting for Wildflower to respond.
Seek Prompt Assessment
Severe pain with facial swelling or fever needs urgent medical or dental assessment. Do not assume these symptoms are caused by braces.
Wildflower Orthodontics does not provide general dental or emergency medical care.
After urgent care: Let us know so we can check any affected braces, aligners, or other orthodontic appliances. Do not pull on or try to reposition an appliance after a facial injury unless a treating provider or our team instructs you to do so.
Help With Your Treatment
For a concern related to your Wildflower treatment, contact our team so we can help you choose the next step.
Let us know even if it does not hurt. We will decide whether it can wait until your next visit or needs an earlier repair.
Do not pull on or repeatedly move a loose band, expander, or other appliance. If it comes out completely, save it in a clean container and bring it to your visit. Do not reattach it yourself.
Call about an aligner that is lost, distorted, or no longer fits as expected. Do not change aligner stages without our guidance.
Patients who completed treatment here can call about a Wildflower retainer that is lost, cracked, or no longer fits. Do not force it into place.
help with your treatment
If you are in treatment with Wildflower, call about a damaged bracket, loose appliance, lost or distorted aligner, or another treatment concern. If you completed treatment with us, call about a Wildflower retainer that is lost, cracked, or no longer fits.
Let us know even if it does not hurt. We will decide whether it can wait until your next visit or needs an earlier repair.
Call about an aligner that is lost, distorted, or no longer fits as expected. Do not change aligner stages without our guidance.
Patients who completed treatment here can call about a Wildflower retainer that is lost, cracked, or no longer fits. Do not force it into place.
Do not wear an aligner or retainer that is sharp, painful, or badly distorted. For temporary help with a rubbing bracket or poking wire, see our Braces Emergencies and Troubleshooting page.
Temporary comfort
your visit
Please call or text before arriving so we can understand the problem and coordinate your visit.
Patients who arrive without an appointment may experience a significant wait because our schedule can accommodate only a limited number of patients at a time.
Sending a clear photo of an appliance concern can help us better assist you.
we're here to help
Current Wildflower patients can call us for an orthodontic treatment concern. Patients who completed treatment with us can also call for help with a Wildflower retainer.
If the office is closed, follow the recorded instructions. For serious symptoms or urgent tooth injuries, seek emergency medical or dental care immediately.
At Wildflower Orthodontics, there’s no such thing as a silly question. If we didn’t answer a question you have below, please call or email us. We’d love to help in any way we can.
